Frequently Asked Questions
FAQ's
- I'm allergic to nickel. Can I wear your jewelry?
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Most people who have a metal allergy are allergic to nickel. Sterling silver does not contain nickel, and we do not use nickel in our jewelry.
- What kinds of metal do you work with?
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We work in sterling silver, copper, brass, palladium white gold, rose gold and yellow gold. Please refer to our materials page for more information.
We pride ourselves on using eco-friendly recycled metals in our work, including local salvaged Upper Peninsula copper.
Please see this blog post for more information about choosing the best metal for your ring.
- Can I use my own stones or metal for a custom piece?
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Customer provided stones may be accepted on a case by case basis determined by the studio. If stones are faceted, they must be round. We can also work with precut cabochons which are a domed top stone with a flat back.
We are able to swap stones in existing designs with studio approval. The stones must be the same size, shape and cut as the one used in the original design.We are unable to cut and shape your found stones or work with your metals at this time.
Please contact us to inquire if we can use your stone in a custom design. - Can you make me a copper ring?
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We don't reccommend using copper for a ring; it is a softer metal and is not as durable as our sterling silver and gold options. Oils and moisture from our hands can tarnish copper rings quickly, and may leave black or green residue on the skin.
Rose gold is a great alternative to copper, as it is an alloy of copper and gold. Our 14K Rose gold is similar in color to polished copper and will not tarnish.
- Are the diamonds you use ethically sourced?
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We've researched the best suppliers for certified recycled, eco-friendly, and conflict-free diamonds, as well as alternative stones that are just as visually stunning. Read more about each option in this blog post.
- Where is your jewelry made?
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All of our jewelry is made by hand in our downtown studio in Marquette, Michigan. If you get the chance to visit the shop, you can often hear us working away upstairs!
- What stone and setting options do you offer for rings?
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We specialize in setting round stones in tube settings, tapered tube settings and flush settings and can also set cabochons (domed top, flat back stones). Tube and flush settings are durable and snag-free, allowing for comfortable wearing for an active lifestyle.
We offer a variety of certified recycled diamonds, rustic rose cut diamonds, lab created diamonds, conflict free diamonds, Moissanite, Montana Sapphire, learn more about our gemstone options. We also work with locally-sourced Michigan Greenstone, Lake Superior Agates & Copper Banded Lake Superior Agates. Learn more about Great Lakes Stones. - Do you offer Birthstone Jewelry?
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Yes! We have a collection of birthstone jewelry that is ever expanding!
- Do you do custom work?
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Please refer to our custom order page for more information.
- Do you offer free local pickup?
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Yes! If you're able to pick up your order during our regular business hours and want to skip the shipping fee, select Local Pickup as your delivery option during online checkout. You can also request local pickup when you place an order over the phone. See more of our shipping options on the Shipping and Production page.
- I lost a piece of jewelry and want to replace it, but what if I don't see it on your website?
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We can recreate nearly any piece that you have bought from us since we photograph all of the items we make. You can contact us for a quote and include as many details as possible about the lost piece.
- How do you package items for shipping?
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Jewelry is packaged in small black jewelry boxes with the price removed. We include cleaning and care instructions printed on tree-free hemp paper and a white square polishing pad for cleaning copper and silver pieces. If you order jewelry with U.P. copper or for a fundraiser, an additional information card will be included.
All items are packaged securely using reused and recycled materials when possible.
Have us include a free greeting card for your gift recipient during checkout! - Can I return or exchange a ring for a different size?
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We do not allow exchanges on any rings. Please see our full return & exchange policy.
- How do I exchange an item?
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We do accept returns and exchanges on some items. See out Return & Exchange Policy.
- Does your website list the same items available in your physical shop?
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Yes, each item you find in the physical shop is also listed online. There are also a few gold rings listed online that we do not stock in the store that are made when you order.
- What inspires Beth's designs?
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Beth Millner Jewelry is designed for the active, modern individual with simplicity and ease of wearing in mind. We make unique pieces that can be worn everyday, in casual or formal settings. Our strong nature themes offer a timeless connection to a more natural lifestyle.
Beth's tree designs often depict a relationship between trees which relate to each like people. A tree couple's love is strong and steadfast, with deep roots and high reaching branches and a family tree is united and rooted as one, even as its branches grow in different directions and reach new heights.
Beth draws inspiration for each design from the beautiful natural landscape of the Upper Peninsula of Michigan and Lake Superior. Our original line of U.P. and Lake Superior silhouette jewelry is a popular way to show pride in our area. Some of Beth's favorite local places have been direct inspirations in many mixed metal and silver pieces including Little Presque Isle, Wetmore Landing, Picnic Rocks, Presque Isle Park, the Iron Ore Heritage Trail and many others!
- Does Beth teach any classes?
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Beth is not currently scheduled to teach any classes. Please sign up for our newsletter or follow us on social media to stay updated on any future classes or workshops.
- Can you donate an item to my organization or fundrasier?
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Donating and giving back to our community is a huge part of our business ethos! Contact us using the form on our website and we will let you know if donating to your organization or fundraiser can fit into our donation budget.
- Do you offer layaway or a payment plan?
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While we don’t have layaway, we do have Shop Pay which breaks down your purchase into installments. You can choose Shop Pay at online check-out or during your purchase in-store. To purchase using Shop Pay installments, you must create a Shop Pay account and have the Shop Pay Mobile App.