Repair & Resize
Can my ring be resized?
Within 30 days of purchase, we can resize up to one size in either direction on sizable rings (see list below) at no charge other than shipping.
For larger changes in size or resizes after 30 days, we can resize your ring for a fee plus the cost of return shipping. Resize fee depends on metal choice and stone settings and can take up to 2 weeks.
Many of our rings are made when you order, allowing us to size the ring and set the stone before we ship it to you.
Rings that can be resized :
- All 100% metal rings.
- Rings with diamonds, sapphires, and moissanite.
Rings that cannot be resized:
- Rings with stones other than diamonds, sapphires and moissanite.
*Please contact us before shipping your ring.
*We do not allow exchanges on any rings.
Can I get my item repaired?
Beth Millner Jewelry is invested in producing quality work but understands sometimes a repair may be required. If an item is found to have a defect we are happy to repair it free of charge. If an item is damaged due to normal wear and tear please contact us for a quote for repair work. We do not offer repairs on any manufactured chains from our store.
Beth Millner Jewelry does not repair or resize jewelry that we did not make.
I lost a piece of jewelry, can I get a replacement?
We can recreate nearly any piece that you have bought from us. If the piece had a special stone, we will do our best to source something similar.
If you lose an earring we can create a new one to match. You can send in or drop off the remaining earring so we can create as close of a match as possible.